Returns & Exchanges

We want you to be comfortable with what you ordered. If something is not right, you can request a return or exchange within 7 days of delivery.

Eligibility

Unless the issue is a manufacturing defect or an incorrect item received, the product must be unworn, unwashed and unused, with its original tags and packaging intact. Items showing signs of wear, washing, alteration, damage after delivery or missing original tags may not be eligible.

How to start a return or exchange

Contact us through the details on our Contact page with your order number, item and reason for the request. Do not ship the parcel back until our team has confirmed the return instructions.

Return shipping

Return shipping is customer-paid. A ₹100 return charge applies to approved returns. Where applicable, this amount is adjusted from the refund or return value.

Size exchanges

Size exchanges are subject to stock availability. If your requested replacement size is unavailable, our team will explain the available options before you send the item back.

Damaged or incorrect items

If an item arrives damaged, defective or different from what you ordered, contact us promptly with clear photographs of the product and packaging. Keep the product and packaging until the issue has been reviewed.

Refunds for prepaid orders

Once an approved return is received and inspected, the applicable refund is processed against the returned order after any applicable return charge.

COD orders

Approved returns for Cash on Delivery orders are refunded as a Quiet Tiger gift card/store credit only. Cash or bank refunds are not provided for COD returns.

Before ordering

If you are unsure about fit, check our Size Guide or contact us before placing the order. Getting the size right before purchase is always the simplest outcome.