Quiet Tiger
FAQ
Quick answers to the questions that usually come up before and after an order.
Where is Quiet Tiger based?
Quiet Tiger is based in Ludhiana, Punjab, with a close connection to the city’s apparel and knitwear manufacturing ecosystem.
When will my order be dispatched?
Confirmed orders are dispatched within 2 days. You can read the full process on Shipping & Delivery.
Do you offer Cash on Delivery?
Yes. COD is available on eligible orders and serviceable locations, and will appear as an option at checkout where available.
How do I choose the right sweatshirt size?
Use our Size Guide for the NYC and Dream sweatshirts. It explains the intended fit and how to compare the garment against a sweatshirt you already own.
How should I wash printed sweatshirts?
Wash inside out with similar colours on a gentle cold cycle. Avoid bleach, avoid ironing directly over prints, and dry in shade where possible.
What is the return window?
Eligible return or exchange requests must be raised within 7 days of delivery. Return shipping is customer-paid and a ₹100 return charge applies to approved returns. See Returns & Exchanges for the full conditions.
How are COD returns refunded?
Approved COD returns are refunded as Quiet Tiger gift card/store credit only.
What if I receive a damaged or incorrect item?
Contact us promptly with your order details and clear photographs of the item and packaging so we can review the issue.
How can I reach Quiet Tiger?
Our phone, WhatsApp and business address are listed on the Contact page.